Contact Best Payout Casinos
This page tells you exactly how to reach the editorial team at Best Payout Casinos and what we can -- and cannot -- help with.
How to Contact Us
Send your message to info@strawberryfield.co.uk. Our team reads every message and aims to reply within two to three working days, though this is a target rather than a guarantee.
What You Can Write to Us About
We welcome messages on the following:
- A correction to a tested RTP figure or payout percentage you believe is inaccurate
- An outdated bonus term, withdrawal time, or fee that no longer matches what a casino publishes
- A broken link anywhere on the site
- A partnership or editorial enquiry
- A data request under our privacy policy
Concrete detail helps us act faster. For example, quoting the exact page URL and the figure you believe is wrong means our team can verify and update it without a back-and-forth exchange.
What We Cannot Help With
Our team has no access to any casino account. We cannot view, unlock, close, or process a refund on your behalf.
If you have an account issue, contact the operator's support team directly. Should that not resolve the matter, escalate to the operator's approved ADR provider -- details are in the casino's terms and conditions.
Gambling Support
If you are concerned about your own gambling or someone else's, please reach out to one of the following organisations:
- BeGambleAware -- free advice and support at www.begambleaware.org
- GamCare -- free helpline on 0808 8020 133, available 24 hours a day
- GAMSTOP -- free self-exclusion scheme at www.gamstop.co.uk